Client Service Associate / Receptionist
Toups Insurance Toups Insurance Thibodaux, LA Thibodaux, LA Full-time Full-time $28,000 - $40,000 a year $28,000 - $40,000 a year 21 hours ago 21 hours ago 21 hours ago Our passionate team is hiring an organized and consistently dependable Client Service Associate/Receptionist.
We are a fun, fast-paced agency, while making our client's needs a priority.
We are searching for a Client Service Associate who can be our Director of First Impressions by offering a warm smile and empathetic service.
Toups Insurance is known for the excellent value that we bring to our clients - phenomenal social skills and communication practices are essential.
Do you have an outgoing and expressive personality? Are you equally competent in written, phone, and face-to-face communications? Do you do your best under pressure? Are you a team player with a strong attention to detail? If yes, then Toups Insurance might be the place for you! What You Will Love About Us:
Great Company Culture.
Through proper incentives, recognition, and support Great work/life balance.
Prioritizes the well-bring of all team Toups members Rest and relaxation.
Three (3) weeks paid time off
eight (8) paid holidays Invest in your future.
Retirement plan available with agency match Key Responsibilities Include:
Ensure that all calls are answered in a quick, warm, and upbeat manner during office hours.
Consistently provide all guests and clients with our agency's 5-star service.
Keep all necessary supplies in stock by maintaining inventory and proactively ordering through the defined procurement process Promote productivity by improving the look, flow, and feel of the agency Create and maintain an aesthetically pleasing environment Maintain and organize client accounts Create and maintain relationships with all team members, clients, and guests by being a warm, welcoming presence Continuously enhance agency culture and happiness factor with clients and team members Work closely with the team to maintain schedules, improve client satisfaction, and workload distribution in the office Support planning and execution of agency and community events Exhibit continuous growth in the areas of teamwork and personal integrity Complete various administrative and servicing tasks Other duties as assigned Position:
Reports To:
Sales and Service Manager Serves:
The agency's clients, service, and sales teams Job Classification:
full-time (37.
5-40 hours weekly), non-exempt Location:
Thibodaux office Requirements and Skills:
High school education or equivalent Professional attitude and appearance Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Excellent organizational skills Multitasking and time-management skills, with the ability to prioritize tasks Customer service attitude Must be willing to submit to a background check and personality test Compensation and
Benefits:
Market leading compensation via a comprehensive compensation program Group Insurance Benefits package including health, dental, vision, and AD&D insurances Paid time off (PTO) equal to 3 weeks and paid holidays Retirement IRA plan available with agency match Preference will be given to those with Applied EPIC knowledge and/or previous insurance experience.
Job Type:
Full-time Pay:
$28,000.
00 - $40,000.
00 per year
Benefits:
Dental insurance Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance Schedule:
Monday to Friday
Experience:
Client Service:
3 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
We are a fun, fast-paced agency, while making our client's needs a priority.
We are searching for a Client Service Associate who can be our Director of First Impressions by offering a warm smile and empathetic service.
Toups Insurance is known for the excellent value that we bring to our clients - phenomenal social skills and communication practices are essential.
Do you have an outgoing and expressive personality? Are you equally competent in written, phone, and face-to-face communications? Do you do your best under pressure? Are you a team player with a strong attention to detail? If yes, then Toups Insurance might be the place for you! What You Will Love About Us:
Great Company Culture.
Through proper incentives, recognition, and support Great work/life balance.
Prioritizes the well-bring of all team Toups members Rest and relaxation.
Three (3) weeks paid time off
eight (8) paid holidays Invest in your future.
Retirement plan available with agency match Key Responsibilities Include:
Ensure that all calls are answered in a quick, warm, and upbeat manner during office hours.
Consistently provide all guests and clients with our agency's 5-star service.
Keep all necessary supplies in stock by maintaining inventory and proactively ordering through the defined procurement process Promote productivity by improving the look, flow, and feel of the agency Create and maintain an aesthetically pleasing environment Maintain and organize client accounts Create and maintain relationships with all team members, clients, and guests by being a warm, welcoming presence Continuously enhance agency culture and happiness factor with clients and team members Work closely with the team to maintain schedules, improve client satisfaction, and workload distribution in the office Support planning and execution of agency and community events Exhibit continuous growth in the areas of teamwork and personal integrity Complete various administrative and servicing tasks Other duties as assigned Position:
Reports To:
Sales and Service Manager Serves:
The agency's clients, service, and sales teams Job Classification:
full-time (37.
5-40 hours weekly), non-exempt Location:
Thibodaux office Requirements and Skills:
High school education or equivalent Professional attitude and appearance Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Excellent organizational skills Multitasking and time-management skills, with the ability to prioritize tasks Customer service attitude Must be willing to submit to a background check and personality test Compensation and
Benefits:
Market leading compensation via a comprehensive compensation program Group Insurance Benefits package including health, dental, vision, and AD&D insurances Paid time off (PTO) equal to 3 weeks and paid holidays Retirement IRA plan available with agency match Preference will be given to those with Applied EPIC knowledge and/or previous insurance experience.
Job Type:
Full-time Pay:
$28,000.
00 - $40,000.
00 per year
Benefits:
Dental insurance Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance Schedule:
Monday to Friday
Experience:
Client Service:
3 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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